A proper ticketing system needs to be incorporated into your business to handle issues, concerns, and/or questions from your workforce and clients. Without one, it is likely that your support team will get overwhelmed and have no organized way of resolving the concerns or answering questions. Employful’s powerful ticketing system gives you the power to: 

• Integrate with third-party tricking systems such as LiveAgent and Freshdesk
• Assign tickets to, organize, and track issues and/or questions
• Quickly resolve issues for improved employee- and client-relations